Business information. The website address is not a shop that can be visited.
The website is for UK deliveries only. Please contact me by email if you would like to purchase something where delivery is to outside the UK.
If your order is a gift for someone, please let me know at the time of ordering, so that the invoice can be left out and a message can be put in its place.
Delivery is included in the price of your item.
Delivery addresses should be accurate as I cannot be held responsible if the address given causes the item to go astray.
Orders are sent by Royal Mail large letter.
Should you wish to cancel your order, please contact me by e-mail as soon as possible. You have the right to cancel and return orders within fourteen working days of receiving your order. Please see Returns section.
Please e-mail before returning an order unopened and obtain proof of postage. All saffron products must have undamaged seals and packaging. Postage for returns is at your own expense.
Refunds. These will be made as soon as possible and no later than 30 days after notice of cancellation using the same method that payment was made. Refunds will not be made if the security seals are broken.
If your order goes missing, please advise me as soon as possible so that this can be investigated.
If an order is received damaged, please forward photographic evidence so I can make a claim from the Post Office and send you a replacement.
Newsletter. You are invited you to add your details to the email list to receive the Newsletter which will keep you up to date with general information about Welsh Saffron and the production year. You may unsubscribe at any time.
By placing an order through the Online Shop, you indicate that you have read and agree to these Terms and Conditions.
We are Welsh Saffron our website address is: www.welshsaffron.com.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Welsh Saffron Saffrwm Cymreig is a registered trademark, and may not be used under any circumstances without my permission.
